Job Description
Launch your hospitality career with Grand Manhattan Hotels! We're seeking passionate individuals with no prior experience to join our award-winning team in the heart of NYC. As a Hospitality Associate, you'll receive comprehensive paid training and mentorship from industry experts while delivering exceptional guest experiences. Enjoy competitive benefits, career advancement opportunities, and the chance to work in one of the world's most exciting cities.
Responsibilities
- Deliver warm, professional guest check-in/check-out experiences
- Manage room reservations and guest inquiries with precision
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate guest records
- Uphold brand standards through consistent service excellence
- Resolve guest concerns promptly and diplomatically
- Assist with valet and concierge services as needed
Qualifications
- No prior hotel experience required – we train from scratch!
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities with a positive attitude
- Ability to work flexible shifts (evenings/weekends)
- Basic computer literacy and comfort with reservation systems
- Attention to detail and organizational skills
- Commitment to teamwork and guest satisfaction
- Must be authorized to work in the United States