Job Description
Join our award-winning team at Coastal Hotel Group and kickstart your hospitality career in sunny San Diego! We're seeking enthusiastic, customer-focused individuals to join our dynamic hotel family. No experience required – we provide comprehensive training to help you thrive in a fast-paced environment. Enjoy competitive pay, employee discounts, and opportunities for growth within our expanding portfolio of luxury properties.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Handle guest check-ins/check-outs efficiently using hotel management systems
- Address guest inquiries and resolve service issues promptly
- Maintain cleanliness and organization of public areas and guest rooms
- Collaborate with cross-department teams to ensure seamless operations
- Uphold brand standards and safety protocols at all times
- Process payments and manage cash handling procedures
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer literacy and willingness to learn new systems
- Positive attitude and passion for customer service
- Physical ability to stand for extended periods and lift up to 25 lbs
- No prior experience required – training provided