Job Description
Join our dynamic team at Grand Hospitality Group in Fort Worth! We're seeking passionate individuals to launch their hospitality careers in a vibrant, guest-centric environment. Perfect for newcomers to the industry, this entry-level role offers comprehensive training and growth opportunities within our luxury hotel chain. Enjoy competitive benefits, flexible scheduling, and a supportive workplace culture where your contributions make a real difference.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, and housekeeping stations
- Process check-ins/checkouts efficiently using hotel management systems
- Address guest inquiries and resolve service concerns promptly
- Coordinate with housekeeping and maintenance teams for room readiness
- Assist with event setup and guest transportation arrangements
- Maintain accurate records of guest preferences and special requests
- Adhere to safety protocols and brand standards consistently
Qualifications
- High school diploma or equivalent required
- Previous hospitality experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and comfort with POS systems
- Valid Texas driver's license if assisting with guest transport
- Ability to stand/walk for extended periods and lift up to 25 lbs