Job Description
Join our award-winning hospitality team at Grand Harbor Hotels as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences in our vibrant Jacksonville location. Enjoy the stability of weekly pay while building a rewarding career in the hospitality industry. Our competitive compensation package includes health benefits, career advancement opportunities, and a supportive team environment.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain a clean and organized lobby area
Qualifications
- High school diploma or equivalent required
- 1+ years hotel or customer service experience preferred
- Proficiency in reservation systems (e.g., Opera, Sabre)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic computer literacy and cash handling experience
- Positive attitude and professional appearance