Job Description
Join our dynamic team at Grand Plaza Hotel in Sacramento, CA, where hospitality meets innovation! We're seeking passionate Front Desk Agents to deliver exceptional guest experiences with the unique benefit of daily pay. Enjoy the flexibility of part-time hours while making a memorable impact on every visitor. Our modern downtown location offers a vibrant work environment with growth opportunities in the heart of California's capital.
Why Choose Grand Plaza?
- Daily pay options – no more waiting for weekly checks!
- Comprehensive training and career advancement
- Complimentary meal benefits during shifts
- Employee discounts on hotel stays and services
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations, billing, and payment processing
- Respond to guest inquiries with exceptional service skills
- Coordinate with housekeeping and maintenance teams
- Handle emergency situations calmly and professionally
- Process mail/packages and assist with guest requests
- Maintain accurate records of guest interactions
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hospitality/customer service experience
- Proficiency with reservation systems (e.g., Opera, Amadeus)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including weekends/holidays
- Basic math and cash handling abilities
- Valid California driver's license (preferred)
- Fluency in English; bilingual Spanish a plus