Job Description
Join our award-winning team at Coastal Hospitality Group and launch your career in San Diego's vibrant hospitality scene! We're seeking passionate, service-driven individuals to join our luxury waterfront hotel as Entry-Level Hotel Associates. This full-time role offers comprehensive training, growth opportunities, and the chance to work in one of California's most iconic destinations. Enjoy competitive pay, benefits, and a dynamic work environment where your contributions make a real difference. Perfect for recent graduates or career changers looking to enter the hospitality industry!
Responsibilities
- Deliver exceptional guest service at check-in/check-out, reservations, and concierge desk
- Manage room assignments and inventory systems with precision
- Resolve guest inquiries and concerns promptly using problem-solving skills
- Coordinate with housekeeping, maintenance, and F&B departments
- Process payments and manage financial transactions accurately
- Assist with event setup and VIP guest arrangements
- Maintain detailed guest preference profiles for personalized service
Qualifications
- High school diploma or equivalent required; hospitality certification preferred
- 0-2 years customer service or hospitality experience
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights/weekends/holidays
- Basic proficiency with hotel management software (Opera, etc.)
- Attention to detail and organizational abilities
- Positive attitude with solution-oriented mindset
- Must be authorized to work in the US