Job Description
Join our award-winning team at Grand City Hotels as an Entry-Level Hotel Associate! No experience is needed to launch your exciting career in hospitality. We provide comprehensive training, competitive benefits, and a vibrant work environment where you'll grow alongside industry professionals. Perfect for recent graduates or career changers passionate about exceptional guest experiences.
Our Philadelphia location offers modern amenities, career advancement opportunities, and a supportive culture. Enjoy flexible scheduling, health benefits, and discounts on hotel stays nationwide. Ready to start your journey in luxury hospitality? Apply today!
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and respond to guest inquiries promptly
- Maintain cleanliness and organization of public areas and guest rooms
- Assist with event setup and conference coordination
- Collaborate with housekeeping and maintenance teams
- Handle billing transactions and cash management
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (no college experience required)
- Positive attitude and strong communication skills
- Ability to work flexible hours including weekends/holidays
- Basic computer literacy for reservation systems
- Customer service mindset with problem-solving abilities
- Physical stamina for standing/walking during shifts
- Reliable transportation to work location
- Must pass background check