Job Description
Join our award-winning team at Grand Hospitality Group! We're seeking enthusiastic individuals to kickstart their careers in hospitality with no experience required. Enjoy comprehensive training, competitive pay, and flexible shift schedules while delivering exceptional guest experiences. Perfect for students, career changers, or anyone ready to grow in a dynamic environment.
Why Work With Us?
- Free on-the-job training and career advancement opportunities
- Comprehensive benefits package (after 90 days)
- Employee discounts on hotel stays and dining
- Supportive team culture with recognition programs
Responsibilities
- Deliver outstanding customer service to hotel guests during check-in, check-out, and throughout their stay
- Assist with front desk operations, including reservations, billing inquiries, and room assignments
- Perform housekeeping duties to maintain clean, inviting guest rooms and common areas
- Handle guest requests and resolve issues promptly with a solutions-oriented approach
- Collaborate with team members across departments (concierge, maintenance, food service)
- Adhere to strict safety protocols and sanitation standards
- Work flexible shifts including nights, weekends, and holidays as needed
Qualifications
- No prior hotel experience required – we provide full training!
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy for reservation systems
- Must be available for rotating shifts (days, evenings, weekends)
- Physical ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and commitment to guest satisfaction