Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking enthusiastic individuals with no experience to join our award-winning team in downtown Chicago. Enjoy comprehensive training, flexible scheduling, and opportunities for advancement while delivering exceptional guest experiences.
What We Offer:
- Free industry certification programs
- Employee discounts on hotel stays and dining
- Health benefits for full-time positions
- 401(k) matching program
Perfect for students, career changers, or anyone looking to start in hospitality. No experience needed – we'll teach you everything!
Responsibilities
- Guest check-in/check-out procedures using hotel systems
- Answering phones and managing reservation inquiries
- Assisting with luggage and guest requests
- Maintaining clean and organized lobby areas
- Coordinating with housekeeping and maintenance teams
- Processing payments and handling cash transactions
- Upselling hotel amenities and services
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Basic computer proficiency
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Customer service mindset and problem-solving ability
- Must be 18+ years old