Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking energetic, guest-focused individuals for our entry-level hotel associate positions. No prior experience needed – we provide comprehensive training to set you up for success. Join our award-winning team and become part of Raleigh's premier hospitality destination.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservation systems and respond to guest inquiries
- Assist with luggage handling and valet services
- Maintain pristine lobby areas and common spaces
- Collaborate with housekeeping and maintenance teams
- Process payments and manage cash handling procedures
- Upsell hotel amenities and local attractions
Qualifications
- No experience required – open to career changers and recent graduates
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic computer proficiency
- Flexible schedule availability (weekends/holidays)
- Positive attitude and problem-solving mindset
- Team player with collaborative spirit