Job Description
Join our award-winning team at Grand Hospitality Group in the heart of Dallas! We're seeking passionate part-time hospitality professionals to deliver exceptional guest experiences at our luxury urban retreat. As a key member of our front-line staff, you'll create memorable moments while enjoying competitive pay, flexible scheduling, and growth opportunities in one of Texas' most vibrant cities.
Grand Hospitality Group is renowned for our commitment to excellence and employee development. Our part-time roles offer perfect work-life balance for students, career-changers, or those seeking supplemental income. If you thrive in fast-paced environments and take pride in flawless service, this is your opportunity to shine in the hospitality industry.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes with warm professionalism
- Manage reservations and handle guest inquiries via phone, email, and in-person
- Assist with concierge services, local recommendations, and special requests
- Maintain pristine lobby, reception areas, and common spaces
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and manage billing transactions accurately
- Adhere to all safety protocols and brand standards
Qualifications
- High school diploma or equivalent required; hospitality certification preferred
- Previous hotel or customer service experience strongly preferred
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Proficient in hotel management software (Opera, Cloudbeds)
- Strong problem-solving abilities with attention to detail
- Basic knowledge of Dallas attractions and local area
- Authorized to work in the United States