Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking enthusiastic entry-level professionals to join our Sacramento team. No prior experience needed – we provide comprehensive training to develop your skills in guest services, operations, and team collaboration. Enjoy competitive pay, career advancement opportunities, and a vibrant work environment in California's capital city. Perfect for career changers, recent graduates, or anyone passionate about creating exceptional guest experiences.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments accurately
- Respond to guest inquiries via phone, email, and in-person
- Assist with housekeeping coordination and maintenance requests
- Process payments and maintain financial transaction records
- Collaborate with cross-functional departments to ensure smooth operations
- Participate in daily team briefings and training sessions
Qualifications
- No prior hotel experience required – we train!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer service mindset
- Flexibility to work evenings, weekends, and holidays
- Valid California driver's license (if driving required)