Job Description
Join Grand City Hotels in Phoenix and kickstart your hospitality career! We're seeking energetic, guest-focused individuals for our entry-level team positions. Enjoy competitive pay, flexible shift schedules, and opportunities for advancement within our growing hotel chain. No experience required – we provide comprehensive training and a supportive team environment. Work in a dynamic setting where your contributions directly impact guest satisfaction. Apply today and become part of Phoenix's premier hospitality team!
Responsibilities
- Deliver exceptional guest service during check-in/out processes
- Maintain clean and well-prepared guest rooms and common areas
- Handle guest inquiries and resolve issues promptly
- Collaborate with housekeeping and front desk teams
- Adhere to safety and hygiene protocols
- Operate hotel systems (e.g., POS, reservation software)
- Support event setup and banquet services as needed
Qualifications
- High school diploma or equivalent
- Ability to work flexible shifts (nights, weekends, holidays)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Physical ability to stand/walk for extended periods
- Customer service mindset with problem-solving skills
- Valid Arizona driver's license (if required for errands)