Job Description
Join our award-winning luxury hotel in the heart of Manhattan! We're seeking energetic individuals to start their hospitality careers with flexible shift schedules. As an Entry-Level Hotel Associate, you'll deliver exceptional guest experiences while gaining valuable industry skills. No prior experience required – we provide comprehensive training and career advancement opportunities. Enjoy competitive pay, benefits, and a vibrant team environment in one of NYC's most iconic locations.
Responsibilities
- Greet and assist guests with check-in/check-out processes
- Manage reservations and handle guest inquiries
- Operate hotel management systems and POS terminals
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Perform daily audits and financial transactions
- Maintain cleanliness and organization of public areas
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and POS system experience
- Excellent communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Strong problem-solving and multitasking abilities
- Professional appearance and customer service mindset
- Valid work authorization in the United States
- Willingness to undergo background check