Job Description
Join our dynamic team at Grand Plaza Hotel Phoenix and launch your hospitality career! We're seeking enthusiastic Entry-Level Hotel Associates to provide exceptional guest experiences during flexible shifts. No prior experience required—just your passion for service and a willingness to learn. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth matters.
Responsibilities
- Deliver outstanding guest service across front desk, housekeeping, and food & beverage operations
- Manage check-in/check-out processes and handle guest inquiries efficiently
- Maintain cleanliness and operational standards in public areas and guest rooms
- Collaborate with cross-functional teams during peak hours and special events
- Adhere to safety protocols and emergency procedures
- Process payments and manage cash handling responsibilities
- Support inventory management and supply replenishment
Qualifications
- High school diploma or equivalent; students welcome to apply
- Ability to work flexible shifts (evenings, weekends, holidays)
- Basic computer literacy and comfort with reservation systems
- Strong communication and interpersonal skills
- Attention to detail and problem-solving abilities
- Valid Arizona driver's license (if driving shuttle)
- Ability to stand/walk for extended periods
- Must pass background check and drug screening