Job Description
Join our award-winning San Diego waterfront hotel team as an Entry-Level Front Desk Agent! This is your gateway to a thriving hospitality career with industry-leading benefits and growth opportunities. We're seeking energetic, guest-focused individuals who thrive in fast-paced environments and want to build their foundation in luxury service. Enjoy competitive pay, comprehensive training, and a vibrant team culture in one of America's top travel destinations.
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with warm professionalism
- Manage room reservations and optimize occupancy through strategic upselling
- Handle guest inquiries with patience and problem-solving skills
- Maintain accurate billing records and payment processing
- Collaborate with housekeeping and maintenance teams for seamless operations
- Utilize hotel management systems (Opera/PMS) efficiently
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent required
- 0-2 years customer service or hospitality experience preferred
- Proficiency in basic computer applications and POS systems
- Exceptional communication and interpersonal skills
- Ability to multitask in a high-energy environment
- Flexible availability including nights, weekends, and holidays
- Positive attitude with strong attention to detail
- Authorized to work in the United States