Job Description
Welcome to Grand Horizon Hotels & Resorts, where hospitality meets opportunity. We are currently seeking enthusiastic individuals to join our dynamic team in the heart of Houston. We offer comprehensive on-the-job training for all new hires, making this the perfect entry point for anyone looking to start a career in the luxury hospitality industry.
Our commitment to excellence means we are looking for people who are passionate about service, reliable, and ready to learn. Join us and become part of a world-class hotel experience that defines the Houston skyline.
Responsibilities
- Provide exceptional customer service to guests by greeting them warmly and addressing inquiries promptly.
- Assist with check-in and check-out procedures, including processing payments and handling reservations.
- Maintain a clean and welcoming front desk and lobby area.
- Handle incoming calls and emails with professionalism and accuracy.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms and public spaces are pristine.
- Support special events and hotel functions as required.
Qualifications
- No prior experience required; we value attitude and willingness to learn over past job history.
- Must be at least 18 years of age.
- Strong interpersonal communication skills and a friendly demeanor.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer literacy and typing skills are a plus.
- Willingness to work in a fast-paced, team-oriented environment.