Job Description
Welcome to Wichita, Kansas! We are currently seeking a dedicated Front Desk Agent to join our dynamic team. This is a fantastic opportunity for individuals looking to enter the hospitality industry with no experience required. We pride ourselves on providing world-class customer service and are looking for friendly, reliable individuals to help us maintain our reputation.
As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere. We offer comprehensive on-the-job training to ensure you feel confident and capable from day one. Join us and start your career in hospitality today!
Responsibilities
- Greet guests warmly and assist with check-in and check-out procedures efficiently.
- Answer and direct phone calls and emails in a professional and timely manner.
- Manage the front desk area to ensure it is clean, organized, and welcoming at all times.
- Handle incoming mail, packages, and deliveries with care.
- Process payments and handle cash transactions accurately using the POS system.
- Assist with general administrative tasks and filing as needed.
Qualifications
- No prior experience required; full training is provided.
- Must be at least 18 years of age.
- Excellent communication and interpersonal skills.
- Basic computer literacy and ability to use standard office software.
- Professional appearance and grooming standards are mandatory.
- Strong problem-solving abilities and a positive, customer-first attitude.