Job Description
We are currently seeking energetic and dedicated individuals to join our front-line hospitality team at The Grand El Paso Hotel. We pride ourselves on providing world-class service and are looking for friendly faces to welcome guests to our city. This is an excellent opportunity for those starting their career in the hospitality industry or looking for a fresh start with a supportive team.
What We Offer:
- Competitive starting pay ($16.00 - $18.00/hour).
- Free on-site parking and employee meals.
- Comprehensive training and growth opportunities within the hotel.
- Flexible scheduling to accommodate your lifestyle.
- Employee discounts on dining and room stays.
Join us in creating unforgettable experiences for our guests every day.
Responsibilities
- Greet guests warmly and professionally upon arrival, assisting with check-in and check-out procedures.
- Answer phone calls and respond to emails in a timely and courteous manner.
- Manage the front desk operations, including handling inquiries, processing payments, and issuing room keys.
- Assist in maintaining the cleanliness and organization of the lobby, reception area, and common spaces.
- Coordinate with housekeeping staff to ensure rooms are prepared for new arrivals promptly.
- Resolve guest complaints or concerns efficiently while adhering to company policies.
- Handle cash transactions and maintain accurate daily logs.
Qualifications
- No prior experience or formal education is required; we value attitude and willingness to learn.
- Must be at least 18 years of age.
- Strong interpersonal and communication skills.
- Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays.
- Basic computer literacy and typing skills.
- Must present a professional appearance and demeanor.