Job Description
Are you ready to launch an exciting career in the vibrant hospitality industry? San Jose Luxury Hospitality Group is looking for enthusiastic, service-oriented individuals to join our award-winning team. We pride ourselves on delivering world-class experiences to our guests, and we believe our team is the heartbeat of our success.
As a rapidly growing establishment in downtown San Jose, we offer a dynamic work environment where no two days are the same. Whether you are starting your professional journey or looking to transition into a more rewarding field, our comprehensive training programs will set you up for success.
Why Join Us?
- Competitive hourly rates starting at $16.00.
- Health, dental, and vision insurance.
- Employee discounts on dining and accommodations.
- Clear pathways for career advancement.
Take the first step towards a fulfilling career in hospitality. Apply today and become part of a team dedicated to excellence.
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival and departure.
- Assist with check-in and check-out processes, ensuring accuracy and security.
- Answer incoming calls and respond to guest inquiries via email or in-person promptly.
- Resolve guest complaints or concerns efficiently to ensure 100% guest satisfaction.
- Maintain a clean and organized lobby and front desk area.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms meet high standards.
- Upsell hotel amenities and services to enhance the guest experience.
Qualifications
- High school diploma or GED equivalent is required.
- Previous experience in customer service, retail, or hospitality is preferred but not mandatory.
- Strong interpersonal and communication skills.
- Ability to work flexible shifts, including weekends and holidays.
- Proficiency in Microsoft Office Suite and property management systems is a plus.
- A positive attitude and a genuine passion for helping others.
- Ability to stand for extended periods and lift moderate amounts of weight.