Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking energetic Entry-Level Hotel Shift Workers to join our Philadelphia team. Perfect for students and career-changers, this role offers paid training, flexible scheduling, and growth opportunities within our award-winning hotel chain. Work in a dynamic environment where your smile and dedication create memorable guest experiences.
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage room assignments and reservation modifications
- Handle guest inquiries via phone, email, and in-person
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized front desk area
- Assist with valet and bell services during peak hours
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and data entry skills
- Exceptional customer service mindset
- Ability to stand/walk for extended periods
- Flexibility to work nights, weekends, and holidays
- Valid driver's license (for valet duties)
- Positive attitude and strong teamwork abilities