Job Description
Join our award-winning team at Grand Plaza Hotel Denver, where exceptional service meets Rocky Mountain hospitality! We're seeking passionate individuals to kickstart their careers in the vibrant hospitality industry. As an entry-level team member, you'll gain hands-on experience in guest relations, operations, and customer service while working in Denver's premier downtown location. No prior experience required—just your positive attitude and commitment to excellence. We offer competitive pay, comprehensive training, and growth opportunities for motivated candidates ready to build a future in hospitality.
Responsibilities
- Deliver outstanding guest experiences through attentive service and problem-solving
- Assist with check-in/check-out procedures and manage guest inquiries
- Maintain clean and organized guest areas and public spaces
- Collaborate with housekeeping, maintenance, and food service teams
- Adhere to all safety protocols and brand standards
- Support daily operations as assigned by department supervisors
- Process payments and handle cash transactions accurately
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends/holidays
- Basic computer proficiency and POS system experience preferred
- Valid Colorado driver's license (if driving required)
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Positive attitude and commitment to teamwork
- No prior experience necessary—training provided