Job Description
Join our award-winning team at Grand Hotel SF, where exceptional service meets San Francisco's vibrant energy. We're seeking passionate hospitality professionals to elevate our guests' experiences. As a cornerstone of the city's luxury hospitality scene, we offer growth opportunities, comprehensive training, and a supportive work environment. Perfect for career starters seeking a dynamic role in one of America's most iconic destinations.
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and concierge operations
- Manage check-in/check-out procedures with precision and warmth
- Maintain pristine guest rooms and public spaces exceeding industry standards
- Coordinate with housekeeping and maintenance teams for seamless operations
- Assist with event setup and VIP guest requests
- Uphold brand standards and safety protocols
- Collaborate with cross-functional teams to resolve guest inquiries
Qualifications
- High school diploma or equivalent required
- 0-2 years hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency (reservation systems, MS Office)
- Valid CA Food Handler's Certificate (or willingness to obtain)
- Positive attitude and problem-solving mindset
- Ability to stand/walk for extended periods