Job Description
Join our award-winning downtown Albuquerque hotel as an entry-level team member! We're seeking passionate individuals to deliver exceptional guest experiences while launching their hospitality careers. Enjoy competitive pay, comprehensive benefits, and growth opportunities in a vibrant Southwestern setting. Perfect for recent graduates or career changers eager to make their mark in the industry.
Responsibilities
- Provide exceptional front desk services including check-ins, check-outs, and guest assistance
- Manage reservation systems and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Address guest inquiries and resolve concerns promptly
- Assist with event setup and meeting room preparation
- Perform daily safety inspections and report maintenance needs
- Uphold brand standards through consistent service delivery
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with reservation software
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Customer service experience preferred but not required
- Valid driver's license for potential errands
- Ability to stand for extended periods
- Positive attitude and team-oriented mindset