Job Description
Join our award-winning team at Grand Plaza Hotel KC! We're seeking passionate individuals to deliver exceptional guest experiences in the heart of downtown Kansas City. No hotel experience required – we provide comprehensive training for motivated team players. Enjoy competitive pay, flexible scheduling, and career growth opportunities in Missouri's hospitality hub.
Responsibilities
- Deliver warm, professional guest check-in/check-out services
- Manage reservations and respond to guest inquiries via phone/email
- Operate hotel management software and POS systems
- Coordinate with housekeeping and maintenance teams
- Process payments and handle cash/credit transactions
- Assist with luggage and guest transportation needs
- Maintain a clean, organized lobby and reception area
Qualifications
- High school diploma or equivalent required
- Outstanding customer service mindset
- Basic computer literacy (typing, email, MS Office)
- Ability to stand/walk for extended periods
- Flexible availability including nights/weekends
- Positive attitude and problem-solving skills
- No prior hotel experience necessary