Job Description
Are you a people person looking to kickstart your career in the luxury hospitality industry? Grand Horizon Hotels & Resorts is seeking dedicated individuals to join our dynamic team in Chicago. We offer comprehensive training, clear career advancement pathways, and a vibrant work culture.
We are looking for enthusiastic candidates who are passionate about delivering exceptional guest experiences and want to grow within a world-class organization. If you are ready to elevate your career in the hospitality sector, we want to hear from you.
Responsibilities
- Greet and Welcome: Provide a warm, professional welcome to guests upon arrival and departure.
- Guest Services: Assist guests with inquiries, room service, and local recommendations.
- Check-In/Out: Manage the registration process efficiently, including verifying identity and processing payments.
- Front Desk Operations: Answer phones professionally, handle correspondence, and manage reservations.
- Area Maintenance: Maintain the cleanliness and organization of the front desk and public areas.
- Event Support: Assist in setting up and breaking down for hotel events and conferences.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: Previous hospitality experience is a plus, but entry-level applicants are encouraged to apply.
- Communication: Excellent verbal and written communication skills in English.
- Attitude: Friendly, outgoing, and able to remain calm under pressure.
- Reliability: Must be punctual and dedicated to the job.
- Availability: Ability to work flexible hours, including weekends and holidays.