Job Description
Are you a hospitality professional seeking a flexible schedule? The Hyatt Regency Baltimore Inner Harbor is currently hiring a dedicated Weekend Front Desk Associate to join our award-winning team.
Enjoy the best of Baltimore while working in a dynamic, upscale environment. We are looking for individuals who are passionate about guest service and want to be part of a world-class hospitality operation. This is an excellent opportunity for those looking for stable, part-time work with a prestigious brand.
What We Offer:
- Competitive hourly rate of $18.00 - $22.00.
- Weekly pay with direct deposit.
- Discounts on dining and hotel stays.
- A supportive and inclusive work culture.
Responsibilities
- Manage the front desk operations efficiently during weekend shifts (Saturday and Sunday).
- Check guests in and out with accuracy, verifying identification and payment methods.
- Answer phone calls and emails, providing information regarding hotel amenities and local attractions.
- Resolve guest issues and complaints professionally to ensure a 5-star experience.
- Process daily deposits and maintain accurate cash and credit records.
- Collaborate with housekeeping and maintenance staff to ensure guest rooms are ready for arrival.
- Uphold the highest standards of cleanliness and safety in the lobby area.
Qualifications
- High school diploma or GED required.
- Previous experience in a hotel front desk or customer service role is preferred.
- Must be available to work weekends (Saturday and Sunday) consistently.
- Excellent verbal communication and interpersonal skills.
- Proficient in basic computer applications and property management systems.
- Must be able to stand for extended periods and lift moderate amounts of weight.
- Must be eligible to work in the United States.