Job Description
Welcome to The Downtowner Hotel, where Kansas City hospitality meets modern comfort. We are currently seeking enthusiastic individuals to join our dynamic team in entry-level hospitality roles. Whether you are starting your career or looking for a fresh start, we provide the training and support you need to thrive.
Why Join Us?
- Competitive starting pay ($14-$18/hr).
- Flexible scheduling for students.
- Employee discount on dining and amenities.
- Clear pathway to management.
Join a team that values service excellence and creates memorable experiences for every guest.
Responsibilities
- Assist guests with check-in and check-out procedures efficiently.
- Answer incoming calls and respond to guest inquiries promptly.
- Maintain cleanliness and organization of the front desk and lobby areas.
- Handle cash transactions and reconcile daily sales reports.
- Resolve guest complaints and issues with a positive attitude.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Excellent verbal communication and interpersonal skills.
- Proficiency in basic computer applications and POS systems.
- Ability to work a flexible schedule, including weekends and holidays.
- Strong problem-solving abilities and attention to detail.