Job Description
Join our award-winning team at Grand Hospitality Group and launch your career in the thriving hospitality industry! We're seeking enthusiastic, service-minded individuals for entry-level positions across our El Paso properties. No experience is required – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing network of premium hotels.
Responsibilities
- Deliver exceptional guest service through front desk operations, check-ins/check-outs, and concierge support
- Maintain cleanliness and organization in guest rooms and public areas
- Assist with event setup, meeting room preparation, and banquet services
- Process reservations and manage room inventory efficiently
- Respond to guest inquiries and resolve issues promptly
- Collaborate with housekeeping, maintenance, and management teams
- Adhere to all safety protocols and brand standards
Qualifications
- High school diploma or equivalent (GED)
- Positive attitude and passion for customer service
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and communication skills
- Willingness to learn hotel systems and procedures
- Ability to stand for extended periods and lift up to 25 lbs
- Valid driver's license (if driving required for errands)
- Must pass background check and drug screening