Job Description
Join Cleveland's premier hospitality team at the Grand Hotel Cleveland! We're seeking motivated individuals to kickstart their careers in the hotel industry—no prior experience required. As an Entry-Level Hotel Staff member, you'll gain hands-on training in guest services, operations, and customer excellence while working in a dynamic environment. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Our team thrives on professionalism, positivity, and teamwork. If you're passionate about creating memorable guest experiences and ready to grow with us, apply today!
Responsibilities
- Deliver exceptional front desk services including check-ins, check-outs, and guest inquiries
- Assist with daily housekeeping operations to maintain cleanliness standards
- Support banquet and event setup for conferences and weddings
- Manage inventory for guest amenities and operational supplies
- Collaborate with team members to ensure seamless guest experiences
- Uphold brand standards and safety protocols at all times
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Basic computer literacy for reservation systems
- Positive attitude and eagerness to learn
- Physical ability to stand for extended periods and lift up to 30 lbs
- Valid driver's license preferred for errands