Job Description
Join our award-winning team at Grand Hospitality Group! We're urgently seeking enthusiastic, no-experience candidates to kickstart their hospitality careers in Columbus, OH. As an entry-level hotel staff member, you'll receive comprehensive paid training and work in a dynamic environment where your growth is prioritized. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our luxury hotel chain. No prior experience needed – just a passion for exceptional guest service! Apply today and start your journey in the heart of Columbus's thriving hospitality scene.
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage reservations and handle guest inquiries via phone, email, and in-person
- Maintain pristine lobby areas and common spaces
- Assist with luggage and guest transportation needs
- Collaborate with housekeeping and maintenance teams
- Process payments and manage billing transactions
- Resolve guest issues promptly and professionally
Qualifications
- No prior experience required – training provided
- Outstanding communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Basic computer literacy for reservation systems
- High school diploma or equivalent preferred
- Positive attitude and problem-solving mindset
- Physical ability to stand/walk for extended periods
- Valid driver's license (if transportation duties assigned)