Job Description
Join our award-winning team at Grand Hospitality Group and launch your career in luxury hospitality! We're seeking enthusiastic entry-level professionals to deliver exceptional guest experiences at our flagship downtown Richmond property. Enjoy competitive pay, comprehensive benefits, and clear pathways to advancement within our global network. Perfect for recent graduates or career changers passionate about service excellence.
Responsibilities
- Deliver personalized guest services including check-in/out, concierge assistance, and special requests
- Maintain pristine guest rooms and public areas with attention to detail
- Process reservations and manage front desk operations efficiently
- Collaborate with housekeeping, maintenance, and F&B teams
- Resolve guest inquiries with professionalism and discretion
- Adhere to safety protocols and brand standards consistently
Qualifications
- High school diploma or equivalent required
- Previous hospitality experience preferred but not required
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Strong problem-solving and multitasking abilities
- Basic computer proficiency with reservation systems
- Valid driver's license and reliable transportation