Job Description
Join our dynamic hospitality team at Grand Hotels & Resorts! We're seeking enthusiastic entry-level candidates to deliver exceptional guest experiences through flexible shift work. Perfect for career-starters in Oakland's vibrant hotel scene, this role offers comprehensive training, competitive pay, and opportunities for advancement in the luxury hospitality industry. Enjoy a supportive environment with diverse schedules including nights, weekends, and holidays.
Responsibilities
- Deliver outstanding customer service during guest check-in/check-out processes
- Perform daily housekeeping duties to maintain pristine guest rooms and common areas
- Assist with food and beverage service in hotel dining facilities
- Monitor hotel security protocols and respond to guest inquiries promptly
- Operate reservation systems and point-of-sale terminals efficiently
- Collaborate with cross-departmental teams during peak hours
- Handle guest concerns with professionalism and resolve issues to satisfaction
Qualifications
- High school diploma or equivalent required
- Flexible availability for rotating shifts (nights, weekends, holidays)
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Basic computer proficiency with willingness to learn hotel systems
- Valid California driver's license preferred
- Pass background check and pre-employment drug screening