Job Description
Join our award-winning team at Coastal Hospitality Group, where we're seeking passionate hospitality professionals to deliver exceptional guest experiences at our premier Virginia Beach location. We're hiring part-time Front Desk Agents to welcome guests, manage reservations, and ensure seamless operations. Enjoy flexible scheduling, competitive pay, and a dynamic work environment just steps from the ocean. Openings also available in North Carolina locations! Full training provided – no prior hotel experience required. Apply today to start your hospitality career with us!
Responsibilities
- Efficiently check-in/check-out guests using hotel management systems
- Manage reservations and modify bookings per guest requests
- Handle guest inquiries with professionalism and problem-solving skills
- Process payments and maintain accurate cash drawer procedures
- Coordinate with housekeeping and maintenance departments
- Execute upselling techniques for room upgrades and amenities
- Maintain organized front desk documentation and reports
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency with willingness to learn software
- Professional appearance and positive attitude
- Ability to multitask in fast-paced environments