Job Description
Join our award-winning boutique hotel in the heart of downtown Portland! We're seeking a charismatic Front Desk Agent to deliver exceptional guest experiences. This part-time role offers flexible scheduling and the opportunity to work in one of Portland's most vibrant neighborhoods. Enjoy competitive pay, hotel discounts, and a supportive team environment where your hospitality skills shine.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions
- Maintain a clean and organized front desk area
Qualifications
- Previous hotel or customer service experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, Cloudbeds)
- Ability to multitask in a fast-paced environment
- Strong problem-solving abilities
- Basic knowledge of Portland attractions and transportation
- Flexible availability including weekends and holidays
- High school diploma or equivalent required