Job Description
Join our award-winning team at Grand City Hotels and launch your hospitality career! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences in the heart of Atlanta. No prior experience required—comprehensive training provided to develop your skills in guest relations, reservation systems, and operational excellence. Enjoy competitive pay, growth opportunities, and a vibrant downtown location.
Responsibilities
- Deliver warm, professional greetings and check-in/check-out services
- Manage reservation systems and process payments accurately
- Address guest inquiries with prompt, solutions-oriented communication
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through meticulous attention to detail
- Contribute to a positive, collaborative team environment
Qualifications
- No experience required—welcoming career changers and recent graduates
- High school diploma or equivalent (GED accepted)
- Outstanding interpersonal and communication skills
- Ability to multitask in fast-paced settings
- Basic computer literacy (training provided on PMS systems)
- Flexible availability including weekends and holidays