Job Description
Join our award-winning downtown Portland hotel as a Front Desk Agent and kickstart your hospitality career! No experience required—we provide comprehensive training to turn your passion for service into professional success. As the first point of contact for our international guests, you'll create memorable experiences while enjoying competitive pay, growth opportunities, and a vibrant team environment.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservation systems and handle payment transactions
- Resolve guest inquiries with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and confidential information
- Assist with luggage and concierge services
- Participate in daily briefings and training sessions
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to work flexible shifts including nights/weekends
- Positive attitude and problem-solving mindset
- Attention to detail and accuracy
- Team player with customer-first mentality
- No experience required—training provided