Job Description
Join our award-winning team as a Front Desk Agent at Grand Bay Hotel Tampa! We're seeking enthusiastic individuals to create memorable guest experiences in our luxury waterfront property. No prior experience required – we provide comprehensive training to develop your hospitality skills. Enjoy competitive pay, benefits, and a vibrant downtown Tampa location. Perfect for career starters passionate about customer excellence!
Responsibilities
- Check in/out guests efficiently using our hotel management system
- Manage reservations and room assignments with precision
- Resolve guest inquiries and requests promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service
- Assist with valet and concierge services as needed
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Professional appearance and demeanor
- Ability to work flexible shifts including weekends
- Customer service mindset with problem-solving aptitude
- Willingness to learn hotel operations
- Positive attitude and team player mentality