Job Description
Join our award-winning team at Grand Plaza Hotel and kickstart your career in hospitality! We're seeking enthusiastic Front Desk Agents to create memorable guest experiences in the heart of San Antonio. No prior experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, career growth opportunities, and a vibrant downtown location near the iconic Riverwalk.
Responsibilities
- Deliver exceptional customer service to all hotel guests
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including weekends
- Attention to detail and organizational skills
- No prior hotel experience necessary – we train!