Job Description
Join the heart of hospitality at Grand Plaza Hotel! We're seeking enthusiastic Front Desk Agents to create memorable guest experiences in our vibrant downtown Dallas location. No prior experience required – we provide comprehensive training for motivated individuals ready to start their hospitality career. Enjoy competitive pay, benefits, and growth opportunities in a luxury hotel environment.
Responsibilities
- Deliver exceptional guest check-in/check-out experiences
- Manage reservations and room assignments
- Handle guest inquiries with professionalism
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Utilize hotel management systems (training provided)
Qualifications
- No experience required – open to career changers and recent graduates
- Strong communication and interpersonal skills
- Proficient with basic computer applications
- Exceptional problem-solving abilities
- Professional appearance and positive demeanor
- Ability to work flexible shifts (nights, weekends, holidays)
- High school diploma or equivalent required
- Texas Alcohol Seller Certification (training provided)