Job Description
Join our award-winning downtown Austin hotel as a Front Desk Agent and kickstart your hospitality career! We're seeking enthusiastic, guest-focused individuals with no prior experience—comprehensive training provided. Be the first face of our luxury property, delivering exceptional service while exploring Austin's vibrant culture. Enjoy competitive pay, growth opportunities, and a supportive team environment.
Responsibilities
- Check in/out guests efficiently while maintaining accurate records
- Manage reservations and room assignments via hotel software
- Handle guest inquiries with professionalism and local knowledge
- Process payments and resolve billing discrepancies
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in cleanliness and safety protocols
- Assist with luggage and guest transportation requests
Qualifications
- High school diploma or equivalent (students welcome)
- Outstanding communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (no technical experience required)
- Positive attitude and problem-solving mindset
- Flexible availability including weekends/holidays
- Valid Texas driver's license preferred
- No hospitality experience necessary—training provided!