Job Description
Launch your hospitality career with us! We're seeking enthusiastic Front Desk Agents to be the first point of contact for our guests at the Grand Hotel Louisville. No prior experience is required—we provide comprehensive training to develop your skills in guest services, reservations, and hotel operations. Join our vibrant team in the heart of downtown Louisville and grow your career while creating memorable experiences.
Responsibilities
- Provide exceptional guest check-in/check-out services with warm professionalism
- Manage reservations and room assignments using our property management system
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through attentive service
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Customer-focused mindset with problem-solving aptitude
- Flexibility to work evenings, weekends, and holidays
- No hospitality experience required—training provided!