Job Description
Join our award-winning hospitality team at Sunset Plaza Hotel & Resort as an Entry-Level Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences in Albuquerque's vibrant downtown. This role offers comprehensive training, career advancement opportunities, and a supportive team environment. If you're passionate about creating memorable stays and thrive in fast-paced settings, apply today!
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments
- Process payments and handle billing inquiries
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns with professionalism
- Provide local area recommendations and assistance
- Maintain accurate guest records
Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with basic computer systems
- Ability to work flexible shifts including weekends
- Attention to detail and organizational skills
- Positive attitude and teamwork mindset