Job Description
Are you a teen ready to kickstart your career in hospitality? Grand Hotel Oklahoma is seeking energetic and friendly Front Desk Agents to deliver exceptional guest experiences. Enjoy flexible scheduling perfect for school commitments while developing professional skills in a luxury environment. Join our award-winning team and make your first job unforgettable!
Responsibilities
- Provide exceptional guest check-in/out services with efficiency and warmth
- Manage reservation systems and handle payment transactions accurately
- Answer multi-line phones and direct guest inquiries professionally
- Assist with luggage coordination and valet services
- Maintain pristine lobby and reception area standards
- Collaborate with housekeeping and security teams
- Resolve guest concerns promptly with a solutions-oriented mindset
Qualifications
- Must be 16+ years old with reliable transportation
- Outstanding communication and interpersonal skills
- Basic computer proficiency and POS system aptitude
- Exceptional time management and multitasking abilities
- Professional appearance and positive attitude
- Ability to stand for extended periods
- Previous customer service experience preferred
- High school student or recent graduate ideal