Job Description
Join our award-winning team at Sunset Resorts & Hospitality! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences in Miami's vibrant hospitality scene. No prior experience required – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, flexible shift schedules, and a supportive team environment. Perfect for career starters or those seeking a dynamic role in Florida's tourism industry. Apply today and become the smiling face of our resort!
Responsibilities
- Check in/out guests efficiently using PMS systems
- Manage reservations and room assignments accurately
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain financial transaction records
- Coordinate with housekeeping and maintenance departments
- Uphold resort standards for cleanliness and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficiency in basic computer applications
- Ability to work flexible shifts (nights, weekends, holidays)
- Customer service mindset with problem-solving aptitude
- Professional appearance and positive attitude
- No experience necessary – training provided
- Must be authorized to work in the United States