Job Description
Join our award-winning team at Grand Hospitality Group in Nashville, TN! We're seeking enthusiastic individuals to create memorable guest experiences as Front Desk Agents. No experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, growth opportunities, and work in the heart of Music City. If you're a people person with a passion for service, apply today!
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments efficiently
- Address guest inquiries and resolve issues promptly
- Operate hotel systems (PMS, POS) with precision
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required (training provided)
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Flexible availability including nights/weekends
- Positive attitude and teamwork mindset
- Attention to detail and problem-solving abilities