Job Description
Join our award-winning team at the luxurious Grand River Hotel in Georgia, IL! We're seeking passionate individuals to kickstart their hospitality careers with comprehensive training and growth opportunities. Experience a dynamic work environment where your smile and dedication shine. Enjoy competitive pay, benefits, and a supportive team culture. No experience required – we provide all the training you need to excel!
Responsibilities
- Provide exceptional guest check-in/check-out services
- Manage reservations and handle guest inquiries
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Operate hotel management systems
- Uphold brand standards and cleanliness protocols
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Customer service mindset with problem-solving abilities
- Basic computer proficiency
- Flexible schedule including weekends/holidays
- Positive attitude and willingness to learn
- Ability to stand for extended periods
- No prior experience required!