Job Description
Join our award-winning team at Grand Hospitality Houston as a Front Desk Agent! We're seeking energetic, customer-focused professionals to create memorable experiences for our guests. No prior experience required – we provide comprehensive training. Enjoy competitive pay, benefits, and a vibrant downtown location. Perfect for career starters in hospitality!
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel services and amenities to guests
- Maintain a clean, organized lobby environment
Qualifications
- High school diploma or equivalent (GED)
- Exceptional communication and interpersonal skills
- Basic computer proficiency (MS Office, PMS systems)
- Strong problem-solving abilities
- Punctual and reliable work ethic
- No experience required – training provided!
- Ability to work flexible shifts including weekends/holidays