Job Description
Join our award-winning team as a Front Desk Agent and launch your hospitality career! We're seeking enthusiastic individuals to create memorable guest experiences at our premier downtown Philadelphia location. No prior hotel experience required – we provide comprehensive training to develop your skills in guest relations, reservation systems, and problem-solving. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing company.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Upsell hotel amenities and local attractions
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Customer service mindset with problem-solving aptitude
- Ability to work flexible shifts including nights/weekends
- Positive attitude and professional appearance
- Attention to detail and organizational skills
- Must be authorized to work in the United States