Job Description
Join our award-winning Louisville hotel team and experience the excitement of weekly pay! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences while enjoying competitive wages and a supportive work environment. This full-time position offers immediate benefits and growth opportunities within our expanding hospitality group. If you're passionate about service and value financial stability, apply today!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations, room assignments, and billing inquiries
- Resolve guest concerns with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Act as hotel ambassador for local attractions and services
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including weekends
- Basic proficiency with hotel management software
- High school diploma or equivalent required
- Valid driver's license and reliable transportation